Windows 10 PC Won't turn on after Sleep Mode - Microsoft Community

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these past 2 dies, oddly after updated dell pc windows 10, not turn on after going sleep mode. final time attempted turn on sleep mode, (blindly b/c screen black) logged in computer using pin screen went white black lines , when moved mouse, grey bow followed supposed be. weird screen went on , off until force shut computer down. can still force shut down, restart, , or turn computer on, it's sleep mode utterly "broken".

how can fixed?

hi marissa,

a recent change in configuration of device can 1 of factors why issue occurs. to determine appropriate troubleshooting steps that can resolve concern, ask following questions:

  • what build , version of windows you’re using? check, type winver in search box, select resulting command , send screenshot of information window.
  • have made recent changes before encountered issue?
  • what troubleshooting steps have done far resolve concern?


in meantime, recommend reset , restore default power plans default settings make sure issue not cause of missed configured settings. this, follow steps below:

  1. in search box, type command prompt, right-click on result , select run as administrator.
  2. copy , paste below command command prompt , press enter.
    powercfg –restoredefaultschemes
  3. once done, restart device apply changes.


forward response.



Windows / Windows 10 / Performance & system failures



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