Window Hello/face recognition is not working in Windowns 10 - Microsoft Community

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i got windows update yesterday night took several minutes. after update done, windows hello stopped working. now, every time turn on computer, face recognition not work anymore , have type pin sign in. searched on internet , there many people same problem. seems last update eliminated drivers. appreciate on issue.

[moderator edit: moved community participation centre]

hi carlos,

for isolate concern windows hello/face recognition issue, know following:

  • are getting error messages? if yes, exact error message?
  • to make sure have not missed on anything, troubleshooting steps have done far?

we forward response.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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