Hard drive not loading, No place to reinstall windows - Microsoft Community

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hi there, seem having problem laptop. 

it toshiba satellite c50-b-14d ran on windows 8 before upgraded windows 10. 

when turn on laptop, comes toshiba screen before turning black , going same screen, had added used recovery disk in hopes of getting on track unfortunately, not let me factory reset or repair laptop. command prompt chkdsk /f c: not fix anything.

trying reinstall windows gives me error cannot install on laptop.

any appreciated.

hello,

there may number of reasons type of issue occur. first troubleshooting step, try press f8 repeatedly upon boot up, can login in safe mode , see if let login. also, if can reach login screen, can try pressing , holding shift key while click on restart, windows recovery options.

let know how goes. we'll keep eye out response.



Windows / Windows 10 / Performance & system failures / PC



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