downloading apps or basically anything - Microsoft Community


bought computer windows 10 installed.  cannot download apps or view pictures websites visiting.  having problems logging websites after giving user id , password.  please advise. 

hi beverly,

it looks you're having problems downloading apps or viewing pictures website. assist concern, know following:

  • have installed pending windows updates on computer?
  • are trying download apps in windows store?
  • are receiving error messages when downloading apps? if yes exact error message?
  • do encounter same problem other user account on computer?
  • have tried troubleshooting steps before posting concern? if yes, those?

looking forward response.



Windows / Windows 10 / Windows settings / PC



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