When I log onto my profile, Only Command prompt opens with other - Microsoft Community

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hello, installed malwarebytes last night , did quick run (no idea why, computer running fine). on reboot desktop show command prompt when iog on user profile. have manually type 'explorer.exe' open. said, searched google hours looking fix, found app called reimage repair, no luck; uninstalled.  did make new local user profile , on worked fine! "explorer.exe" had no issue running. don't have system restore enabled.   tried: sfc /scannow, dism stuff.


1st run:

malwarebytes
www.malwarebytes.com

-log details-
scan date: 11/19/17
scan time: 10:23 pm
log file: 7f88f2a8-cdaa-11e7-aa9a-60a44c627002.json
administrator: yes

-software information-
version: 3.3.1.2183
components version: 1.0.236
update package version: 1.0.3296
license: trial

-system information-
os: windows 10 (build 15063.726)
cpu: x64
file system: ntfs
user: desktop-9he6bil\velle

-scan summary-
scan type: custom scan
result: completed
objects scanned: 534334
threats detected: 22
threats quarantined: 22
time elapsed: 1 hr, 3 min, 21 sec

-scan options-
memory: enabled
startup: enabled
filesystem: enabled
archives: enabled
rootkits: enabled
heuristics: enabled
pup: detect
pum: detect

-scan details-
process: 0
(no malicious items detected)

module: 0
(no malicious items detected)

registry key: 13
pup.optional.reimage, hklm\software\classes\appid\rei_axcontrol.dll, quarantined, [1069], [327193],1.0.3296
pup.optional.reimage, hklm\software\classes\wow6432node\appid\rei_axcontrol.dll, quarantined, [1069], [327193],1.0.3296
pup.optional.reimage, hklm\software\classes\rei_axcontrol.reiengine.1, quarantined, [1069], [327197],1.0.3296
pup.optional.reimage, hku\s-1-5-21-3796713649-2659324383-317201060-1001\software\microsoft\windows\currentversion\ext\settings\{10ecce17-29b5-4880-a8f5-ead298611484}, quarantined, [1069], [327197],1.0.3296
pup.optional.reimage, hklm\software\classes\rei_axcontrol.reiengine, quarantined, [1069], [327197],1.0.3296
pup.optional.reimage, hklm\software\wow6432node\classes\appid\rei_axcontrol.dll, quarantined, [1069], [327193],1.0.3296
pup.optional.reimage, hku\s-1-5-21-3796713649-2659324383-317201060-1001\software\local appwizard-generated applications\reimage - windows problem relief., quarantined, [1069], [327203],1.0.3296
pup.optional.reimage, hku\s-1-5-21-3796713649-2659324383-317201060-1001\software\reimage, quarantined, [1069], [357494],1.0.3296
pup.optional.reimage, hku\s-1-5-21-3796713649-2659324383-317201060-1001\software\reimage\pc repair, quarantined, [1069], [327204],1.0.3296
pup.optional.reimage, hklm\software\reimage\reimage repair, quarantined, [1069], [336077],1.0.3296
pup.optional.reimage, hklm\software\classes\appid\{28ff42b8-a0da-4be5-9b81-e26dd59b350a}, quarantined, [1069], [332494],1.0.3296
pup.optional.reimage, hklm\software\wow6432node\classes\appid\{28ff42b8-a0da-4be5-9b81-e26dd59b350a}, quarantined, [1069], [332494],1.0.3296
pup.optional.reimage, hklm\software\classes\wow6432node\appid\{28ff42b8-a0da-4be5-9b81-e26dd59b350a}, quarantined, [1069], [332494],1.0.3296

registry value: 2
pup.optional.reimage, hku\s-1-5-21-3796713649-2659324383-317201060-1001\software\reimage\pc repair|quitmessage, quarantined, [1069], [327204],1.0.3296
trojan.agent, hku\s-1-5-21-3796713649-2659324383-317201060-1001\software\microsoft\windows\currentversion\run|explorer.exe, quarantined, [19], [209537],1.0.3296

registry data: 0
(no malicious items detected)

data stream: 0
(no malicious items detected)

folder: 0
(no malicious items detected)

file: 7
pup.optional.reimage, c:\users\velle\appdata\local\temp\reimage.log, quarantined, [1069], [334717],1.0.3296
pup.optional.reimage, c:\users\velle\appdata\local\temp\reimagepackage.exe, quarantined, [1069], [331559],1.0.3296
pup.optional.reimage, c:\users\velle\appdata\local\temp\~nsu.tmp\au_.exe, quarantined, [1069], [331559],1.0.3296
pup.optional.reimage, c:\users\velle\appdata\local\temp\~nsu.tmp\bu_.exe, quarantined, [1069], [388085],1.0.3296
pup.optional.reimage, c:\windows\temp\reimage.log, quarantined, [1069], [334717],1.0.3296
pup.optional.conduit, c:\users\velle\appdata\local\google\chrome\user data\profile 1\secure preferences, replaced, [578], [454832],1.0.3296
pup.optional.reimage, c:\windows\reimage.ini, quarantined, [1069], [412667],1.0.3296

physical sector: 0
(no malicious items detected)


(end)

----------------------------

2nd run:

malwarebytes

www.malwarebytes.com

-log details-
scan date: 11/20/17
scan time: 2:21 am
log file: dbf1026c-cdcb-11e7-9fd7-60a44c627002.json
administrator: yes

-software information-
version: 3.3.1.2183
components version: 1.0.236
update package version: 1.0.3298
license: trial

-system information-
os: windows 10 (build 15063.726)
cpu: x64
file system: ntfs
user: system

-scan summary-
scan type: threat scan
result: completed
objects scanned: 498373
threats detected: 1
threats quarantined: 0
(no malicious items detected)
time elapsed: 6 min, 29 sec

-scan options-
memory: enabled
startup: enabled
filesystem: enabled
archives: enabled
rootkits: disabled
heuristics: enabled
pup: detect
pum: detect

-scan details-
process: 0
(no malicious items detected)

module: 0
(no malicious items detected)

registry key: 0
(no malicious items detected)

registry value: 0
(no malicious items detected)

registry data: 0
(no malicious items detected)

data stream: 0
(no malicious items detected)

folder: 0
(no malicious items detected)

file: 1
pup.optional.conduit, c:\users\velle\appdata\local\google\chrome\user data\profile 1\secure preferences, no action user, [578], [454832],1.0.3298

physical sector: 0
(no malicious items detected)


(end)

update: hkey_local_machine\software\microsoft\windows nt\currentversion\winlogon --- "explorer.exe"


Windows / Windows 10 / Performance & system failures



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