Unexpected ShoutDown windows 10 - Microsoft Community


my computer shutting down , restart automatically since 2 week , 1 or 2 time in day. show "system service exception" in blue screen  , also  display netsio.sys , not working kind of thing.

i checked system , maintenance log , show file details below. expect expert help. run system repair couldn't repair. 

source
windows

summary
shut down unexpectedly

date
‎7/‎22/‎2017 6:58 am

status
report sent

problem signature
problem event name:    bluescreen
code:    3b
parameter 1:    c0000005
parameter 2:    fffff80d7c17e844
parameter 3:    ffffe001133cc1c0
parameter 4:    0
os version:    10_0_14393
service pack:    0_0
product:    768_1
os version:    10.0.14393.2.0.0.768.100
locale id:    1033

files describe problem (some files may no longer available)
072217-34890-01.dmp
sysdata.xml
werinternalmetadata.xml

information problem
bucket id:    bad_dumpfile

hi,

corrupted display driver 1 of possible reasons why having bsod error code, system service exception. resolve this, kindly follow troubleshooting steps on link provided by  annu singh on  august 5, 2015.

should need further assistance, don't hesitate us.


Windows / Windows 10 / Performance & system failures



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