My laptop screen freezes randomly during gaming and youtube - Microsoft Community

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hi, laptop has been freezing during gaming , youtube lately , little during time have been writing post. it's been happening for past week. have checked drivers ad date. memory usage, gpu, , cpu in task manager okay. memory usage 49% , cpu , gpu average 10%. have tried looking solutions online , none working. audio youtube continuing run in background , inputs mouse , keyboard go through during gaming because can see character in different spot after freezing stops. happens , randomly 2-3 seconds in-game , bit longer on youtube. laptop hp notebook envy, dual-core i7 processor, 14 gigs ram, , intel hd 4600 graphics. know it's not gaming laptop , might because of specs, game running not game requires high performing graphics card. have been playing game quite time , has started show these symptoms.

moved from: (windows 10 / pc projection & continuum)

thought of possible reason why laptop may acting this. may possible recent big update windows 10 causing this. issue occurred after update believe.


Windows / Windows 10 / Performance & system failures



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