Microsoft does not recognise my password - Microsoft Community

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can't sign in on computer password microsoft account works on other devices. can solve issue?

hi,

there issue user profile causes error. suggest try first use on-screen keyboard in typing password. reveal typed password make sure entering correct one. if still doesn't work, should proceed in resetting password. can visiting link provided here: when can't sign in microsoft account.

let know if need further assistance.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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