F2 key (and Enter key) crashing application - Microsoft Community

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a client of our has been running custom-written application of ours since 1988. our application written them work in dos, later, rewrote work in windows. have been using these years , has been working without issue way through windows 7.

recently they added new computers running windows 10. installed application on computers , have had assortment of problems since.

the f2 key, used our application duplicate data in given field in record entered, produces run-time error , shuts down application.

the enter key, used to  move around 1 field another, same thing.

it appears dos copy command not working.

the team @ client did perform research might difference between old machines , new, other windows 7 , windows 10, running same application in windows 10 on computers without issue, other clients. gave me list of components present on new , not on old. because our application written in visual basic (5), thought might have reason our application no longer behaves did before. those components are follows:

microsoft vc++ redistributables repacked. intel corporation 12.0.0.0 20170703 2017-12-04 00:13:15
microsoft visual c++ 2013 redistributable (x64) - 12.0.30501 microsoft corporation 12.0.30501.0 2017-12-04 00:13:15
microsoft visual c++ 2013 redistributable (x64) - 12.0.40649 microsoft corporation 12.0.40649.5 2017-12-04 00:13:15
microsoft visual c++ 2013 redistributable (x86) - 12.0.30501 microsoft corporation 12.0.30501.0 2017-12-04 00:13:15
microsoft visual c++ 2013 redistributable (x86) - 12.0.40649 microsoft corporation 12.0.40649.5 2017-12-04 00:13:15
microsoft visual c++ 2013 x64 additional runtime - 12.0.40649 microsoft corporation 12.0.40649 20171115 2017-12-04 00:13:15
microsoft visual c++ 2013 x64 minimum runtime - 12.0.40649 microsoft corporation 12.0.40649 20171115 2017-12-04 00:13:15
microsoft visual c++ 2013 x86 additional runtime - 12.0.40649 microsoft corporation 12.0.40649 20171115 2017-12-04 00:13:15
microsoft visual c++ 2013 x86 minimum runtime - 12.0.40649 microsoft corporation

can give me insight on can rectify problem clients , have answers ready other clients (and own computers) should encounter same things @ point?

thank you.

barb

hi barb. i'm greg, volunteer installation specialist , 8 year windows mvp, here you.

program package install needed vc++. if not i'd assure client has installed , tested.

if further problems i'd ask @ technet our sister forums pro's. strictly consumer forums. https://social.technet.microsoft.com/forums/en-...


Windows / Windows 10 / Performance & system failures



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