webcam not working - Microsoft Community

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have had laptop maybe 2-3 weeks , went use webcam, , comes error tries looking in device manager under sound, video , game controls , not there, how fix this? id to use camera

hi,

this issue can caused variety of factors such outdated drivers. in order provide proper resolution , identify what's exact cause of error, ask additional information:


• changes made on your device(pc) prior issue?

• can tell exact error message comes when you're trying use webcam?

• is first time you're going use webcam? if not, can tell last time able use webcam?

meanwhile, try run troubleshooter to automatically diagnose , resolve issues devices , hardware.

kindly update result can further assist you.



Windows / Windows 10 / Devices & drivers / PC



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