Problem signing in - Microsoft Community

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when try sign in windows 10 message password incorrect.  after changing password, system still tells me password incorrect.  called support , told first update has caused problem , need download windows 10 again different computer , reinstall on computer.

on second call download windows 10 told have purchase new license windows 10 $149.  have insight?

don't need pay single penny, may need reinstall operating system (which free).  that depends on type of account have, , if computer online or not.  for details, check out reset forgotten windows password.


Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC



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