headphones - Microsoft Community

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plug headphones audio jack , computer doesn't recognize them. continues play sounds through computer speakers. going on?

hi nick. i'm greg, volunteer installation specialist , 8 year windows mvp, here you.

please run sound playback troubleshooter @ settings>update & security>troubleshoot.

update sound driver pc's support downloads webpage. if no newer uninstall 1 presently installed in device manager, reached right clicking start button. restart pc reinstall.

it's possible caused windows update if nothing above works, go settings>update & security>windows update, check installed updates list updates might have been installed, try uninstalling them using uninstall button present there. hide updates using hide updates tool downloaded here: http://download.microsoft.com/download/f/2/2/f2...

if no updates listed latest windows 10 version 1709 update can roll @ settings>update & security>recovery, hide tool given above wait mature.

hope helps. feel free ask questions , let know how goes. keep working until it's resolved.


Windows / Windows 10 / Windows settings



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