Asus A541UJ keyboard stopped working - Microsoft Community

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hello,

i have new asus a541uj laptop bought 3 months ago. came win10 pre-installed. have ubuntu on dual-boot installation. until have no issues either when run ubuntu or win10.

one week ago when booted win 10 keyboard stopped working. usb mouse works fine , touchpad. can still use win 10 on-screen keyboard. 100% sure not hardware issue because on bios , ubuntu keyboard still works flawlessly. issue happens on win 10

when go device manager under keyboard have on driver installed ps2 keyboard , marked yellow exclamation warning. tried several times uninstall , reboot without success. updated driver web, no success. removed , re-installed atk package asus website , no result.

contacted asus , told me reinstall win10, don't want do, because not having time , mind in dual boot system , having setup win customization again

any appreciated. 

thanks in advance

tried check for more windows updates?



Windows / Windows 10 / Devices & drivers / PC



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