Wireless headphones not showing up in Bluetooth "Add a device" - Microsoft Community

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i bought prestgio pbhs18r bluetooth wireless headphones. work on iphone, windows 10 won't detect it.

bluetooth works fine shows phone (and other bluetooth devices), not headphones.

i tried both "connect" in action center , "bluetooth & other devices" in settings; same result.

what do?

here's summary:

phone-laptop✔️

phone-headphones ✔️

headphones-laptop ❌

hi samer,


in general, bluetooth may not work due compatibility issue. concern, may follow steps link: fix bluetooth problems in windows 10: faq

update result.


Windows / Windows 10 / Devices & drivers



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