Windows 10 not booting up - Microsoft Community

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hi

my wife accidently pulled plug on computer.  not sure if windows was in process of updating (was not present when happened) because when plugged power cord back in , try restart it, the computer would not. 

the message says hardware or software change might have occurred?  fix

1.)  insert windows installation disc , restart 

2.)  choose language, time, etc. 

3.)  click "repair computer"

file: \boot\bcd

status: 0xc0000098

info: boot configuration data file doesn't contain valid information operating system.

i loaded windows 7 cd, goes through process of starting up, , continues "repair computer".  from there, instructions microsoft click on the "operating system"?  none shows up, cannot type in "bootrec.exe" , execute.

now message file or directory \system volume information corrupt and unreadable. please run chkdsk utility.

  

why can not "restore" of start using windows partition file on computer?

thanks help!!

john



Windows / Windows 10 / Performance & system failures



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