desktop - Microsoft Community

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my desktop freezes when try put safety mode when restart , when try reboot entire computer dont know do

[ moved from: windows / windows 10 / desktop, start & personalization / desktop ]

hi joshua,

the hang or freeze error you're experiencing on device can triggered if there's stuck background process or app. isolate concern, we'd ask following:

  • which windows build version running on device? type winver in search bar , press enter to identify.
  • have made recent changes on device prior concern?
  • what troubleshooting steps you've performed resolve concern?

meanwhile, if can still access windows environment, follow steps provided on support article on how improve device's performance. click drop-down arrow on each topic view steps. once you're done, check if issue persists.

we'll appreciate if can send update.



Windows / Windows 10 / Performance & system failures



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