Problem with USB Device in Windows 10 - Microsoft Community


i have edirol recorder has not been working windows 10 since last windows 10 update.

when connect computer's usb port, computer makes sound has connected , appears in device manager under "disc drives" not show in drive manager or file explorer.

when show hidden devices in device manager, see greyed out "eiderol wavmp3 recorder usb device" [sometimes more one] in addition solid "eiderol wavmp3 recorder usb device".

if click on greyed entries , uninstall device , eiderol device not plugged in, greyed entries deleted - plugging in device or restarting computer , plugging in device not work.

if click on greyed entries , uninstall device - device start working , appear on file explorer, computer crashes.

after getting device work , shutting down computer, have same problem next time try use device.

i have tried update driver on device manager, no new driver found.

hello seraphim,

the common cause of issue somehow related driver being outdated or not compatible. assist better, suggest try below steps:

method 1: using microsoft easy fix solutions:

method 2: device manager:

  • go device manager> under action tab, select scan hardware changes , see if fix problem.

let know how goes.



Windows / Windows 10 / Devices & drivers / PC



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