Mouse and keyboard don't work on lock screen!!! - Microsoft Community


okay, porlbem installed drivers ps3 controller works pc, after doing keyboard , mouse locked , stopped woring, lights blinking can't anything!

i tried restarting computer several times now, , i'm stuck in login screen not able enter password or since keyboard , mouse locked up! not sure do! please help! , know mouse , keyboard drivers fine themselves, because working before installed ps3 drivers.

[moved from: windows / windows 10 / windows hello, lock screen & sign-in / pc]

hi,

this problem might occur due outdated or corrupted driver. resolve issue, recommend follow these methods:

method 1: check hardware devices.

click link on how troubleshoot mouse, touchpad, , keyboard problems in windows.

note: skip steps not applicable on situation.

if issue persists, proceed method 2:

method 2: boot computer in safe mode.

check article on how start pc in safe mode in windows 10. follow steps under from sign-in screen section.

keep in loop result.



Windows / Windows 10 / Devices & drivers / PC



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