Locked out of laptop - Microsoft Community

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hello have purchased windows 10 laptop, email username etc , not letting me through or laptop can please assist me on extremely inconveniencing me????!! 

hi bill,

in order assist microsoft account sign in issues, suggest refer link provided below. link contains useful suggestions, resetting password, account possible:

when can't sign in microsoft account.

let know if need further assistance.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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