Keyboard and Mouse not Working - Microsoft Community

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yesterday went put computer sleep mode, , when came mouse , keyboard not working. have tried mouse , keyboard on different computers , worked fine. when plugged in other mouses , keyboards on computer , did not work. stuck on lock screen , mouse , keyboard not work. wondering if icon has it.

power on , off computer 3 times
on third time, computer boot advanced recovery environment
click advanced options
click troubleshoot
click advanced options
click startup settings
click restart
press (4) enable safe mode
wait while windows 10 starts in safe mode.

check if mouse , keyboard works.

make , model of keyboard?

can try resetting bios:

https://www.groovypost.com/howto/reset-pc-bios-...


Windows / Windows 10 / Performance & system failures



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