DPC Watchdog BSOD - Microsoft Community
hey guys/gals,
i need you. i've been getting random bsod dpc watchdog errors. did fresh install of windows 10 within past 2 weeks. believe i've included info need, if did please don't hesitate ask.
i appreciate can give.
james
volunteers willing try resolve issue. 10 time , dual award mvp specializing in windows troubleshooting , bsod analysis.
analyzing files , when complete. meanwhile here methods fix issue.
sure running latest available bios, chipset drivers, , major drivers. error can caused incompatible 3rd party antivirus , other startup programs , drivers. of course there other possibilities.
troubleshoot blue screen errors <-- read link
http://windows.microsoft.com/en-us/windows-10/t...
-----
run checkdisk (chkdsk /f /r )
file explorer - right click drive - properties - tools - error checking -
check - scan drive
or
command prompt of windows 10 disk (boot it) :
chkdsk /f /r
(space after k , before / , after f , before / )
reboot
sfc /scannow
(space after c , before / )
reboot
----------------------------------------------------------------------------------------
if had 3rd party antivirus on os upgraded or if have 1 uninstall , run maker's removal tool. use windows defender in windows 8/8.1/10 full antivirus. despite hype out there windows defender , windows firewall true superstars.
list of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki...
uninstallers (removal tools) common antivirus software
http://kb.eset.com/esetkb/index?page=content&am...
===============================
windows key + x - command prompt (admin)
sfc /scannow
note if shows uncorrected errors - below regardless.
when completes run these :
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
note if shows uncorrected errors - below regardless.
restart computer.
sure running latest available bios , drivers.
check system maker (motherboard maker custom systems) updates bios, low level chipset drivers, , major on-board , separate device drivers. run driverview - set view hide microsoft drivers - update without dump in name.
driverview - free - utility displays list of device drivers loaded on system. each driver in list, additional useful information displayed: load address of driver, description, version, product name,
company created driver, , more.
http://www.nirsoft.net/utils/driverview.html
drivers check system maker fallbacks , device maker's current. right click start button - device manager - display adapter - write down make , complete model of video adapter - double click - driver's tab - write down version info. click update driver (this may not ms far behind certifying drivers) - right click - uninstall - reboot refresh driver stack.
repeat network - network card (nic), wifi, sound, mouse , keyboard if 3rd party own software , drivers , other major device drivers have.
go system maker's site (dell, hp, toshiba examples) (as rollback) , device maker's site (realtek, intel, nvidia, ati examples) , latest versions. (look bios, chipset, , software updates @ system maker's site while there.)
download - save - go put them - right click - run ad admin - reboot after each installation.
check in device manager - drivers tab sure version installing shows up. because drivers rollback before latest installed (sound drivers particularly this) install driver - reboot - check sure installed , repeat needed.
repeat @ device makers - btw @ device makers not run scanner - check manually model.
manually @ manufacturer's sites drivers - , device maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...
___
after doing updates can, , if issue continues, run
driververifier.
driver verifier can find bsod issues :
using driver verifier identify issues windows drivers advanced users
http://support.microsoft.com/kb/244617
how troubleshoot driver problems in windows vista or 7. (8/8.1 , 10 same).
http://www.winvistaclub.com/t79.html
using driver verifier
https://msdn.microsoft.com/en-us/library/window...
winkey + x - run - type in -> verifier /reset hit enter disable
if driver verifier creates minidump upload , post link here can analyze it.
please let know results , if need further assistance.
analyzing files , when complete. meanwhile here methods fix issue.
sure running latest available bios, chipset drivers, , major drivers. error can caused incompatible 3rd party antivirus , other startup programs , drivers. of course there other possibilities.
troubleshoot blue screen errors <-- read link
http://windows.microsoft.com/en-us/windows-10/t...
-----
run checkdisk (chkdsk /f /r )
file explorer - right click drive - properties - tools - error checking -
check - scan drive
or
command prompt of windows 10 disk (boot it) :
chkdsk /f /r
(space after k , before / , after f , before / )
reboot
sfc /scannow
(space after c , before / )
reboot
----------------------------------------------------------------------------------------
if had 3rd party antivirus on os upgraded or if have 1 uninstall , run maker's removal tool. use windows defender in windows 8/8.1/10 full antivirus. despite hype out there windows defender , windows firewall true superstars.
list of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki...
uninstallers (removal tools) common antivirus software
http://kb.eset.com/esetkb/index?page=content&am...
===============================
windows key + x - command prompt (admin)
sfc /scannow
note if shows uncorrected errors - below regardless.
when completes run these :
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
note if shows uncorrected errors - below regardless.
restart computer.
sure running latest available bios , drivers.
check system maker (motherboard maker custom systems) updates bios, low level chipset drivers, , major on-board , separate device drivers. run driverview - set view hide microsoft drivers - update without dump in name.
driverview - free - utility displays list of device drivers loaded on system. each driver in list, additional useful information displayed: load address of driver, description, version, product name,
company created driver, , more.
http://www.nirsoft.net/utils/driverview.html
drivers check system maker fallbacks , device maker's current. right click start button - device manager - display adapter - write down make , complete model of video adapter - double click - driver's tab - write down version info. click update driver (this may not ms far behind certifying drivers) - right click - uninstall - reboot refresh driver stack.
repeat network - network card (nic), wifi, sound, mouse , keyboard if 3rd party own software , drivers , other major device drivers have.
go system maker's site (dell, hp, toshiba examples) (as rollback) , device maker's site (realtek, intel, nvidia, ati examples) , latest versions. (look bios, chipset, , software updates @ system maker's site while there.)
download - save - go put them - right click - run ad admin - reboot after each installation.
check in device manager - drivers tab sure version installing shows up. because drivers rollback before latest installed (sound drivers particularly this) install driver - reboot - check sure installed , repeat needed.
repeat @ device makers - btw @ device makers not run scanner - check manually model.
manually @ manufacturer's sites drivers - , device maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...
___
after doing updates can, , if issue continues, run
driververifier.
driver verifier can find bsod issues :
using driver verifier identify issues windows drivers advanced users
http://support.microsoft.com/kb/244617
how troubleshoot driver problems in windows vista or 7. (8/8.1 , 10 same).
http://www.winvistaclub.com/t79.html
using driver verifier
https://msdn.microsoft.com/en-us/library/window...
winkey + x - run - type in -> verifier /reset hit enter disable
if driver verifier creates minidump upload , post link here can analyze it.
please let know results , if need further assistance.
Windows / Windows 10 / Performance & system failures
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