BSOD whenever trying to access hard drive from "My Computer" - Microsoft Community

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hi, 

a few days ago, when trying access file on 1 of hard drives, met bsod said unexpected kernal mode trap. not sure means, followed guide on , post , guess should here. bsod can replicate, , if pc launched in safe mode, can hdd without issues. can folders in hard drive long type folder extension in address bar. 

this post read on do:

https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/bsod-finding-and-fixing-them/1939df35-283f-4830-a4dd-e95ee5d8669d

this zip file containing 3 dmp files, msinfo32 file, , speccy system info text file.

https://1drv.ms/u/s!akob-vz5csalhzpcjlpxgi6ozlyf

any appreciated.

thanks,

hello,

since the blue screen error doesn't happen in safe mode, it's possible 1 of software or driver might conflicting computer. may click on link troubleshoot blue screen errors , follow on-screen instructions.

keep posted result.



Windows / Windows 10 / Performance & system failures / PC



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