audio diabled - Microsoft Community


hi laptop wont output sound. there red circle white  cross through icon


moved from: windows / windows 10 / windows settings / pc

hi olivia,

we'd understand issue better give appropriate resolution. please answer questions below:

  • when did issue start happen?
  • were there installed apps on device?
  • were there updates/changes device prior issue?
  • any troubleshooting steps you've done resolve issue?

if can provide screenshot of issue, highly appreciated.

we'll waiting updates.



Windows / Windows 10 / Devices & drivers / PC



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