BSOD cause by ntkrnlmp.exe - Microsoft Community

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hi, can known how fix ? primary analysis 
crash dump analysis provided osr open systems resources, inc. (http://www.osr.com)  online crash dump analysis service  see http://www.osronline.com more information  windows 8 kernel version 14393 mp (8 procs) free x64  product: winnt, suite: terminalserver singleuserts personal  built by: 14393.1944.amd64fre.rs1_release.171129-2100  machine name:  kernel base = 0xfffff802`6be8f000 psloadedmodulelist = 0xfffff802`6c18d040  debug session time: thu dec 21 08:39:50.920 2017 (utc - 5:00)  system uptime: 2 days 6:46:56.670  *******************************************************************************  *                                                                             *  *                        bugcheck analysis                                    *  *                                                                             *  *******************************************************************************    system_service_exception (3b)  exception happened while executing system service routine.  arguments:  arg1: 00000000c0000005, exception code caused bugcheck  arg2: 0000000000000001, address of instruction caused bugcheck  arg3: ffffb00163887000, address of context record exception caused bugcheck  arg4: 0000000000000000, zero.    debugging details:  ------------------    triager: not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2    exception_code: (ntstatus) 0xc0000005 - instruction @ "0x%08lx" referenced memory @ "0x%08lx". memory not "%s".    faulting_ip:   +13  00000000`00000001 0000            add     byte ptr [rax],al    context:  ffffb00163887000 -- (.cxr 0xffffb00163887000)  rax=0000dc4b000003e2 rbx=0000000000002704 rcx=0000000000002704  rdx=0000000000000001 rsi=0000000000000001 rdi=0000000000000001  rip=0000000000000001 rsp=ffffb00163887a08 rbp=ffffb00163887b00   r8=0000000000000001  r9=00000293fa80e7f0 r10=fffff8026c288440  r11=fffff8026bfe9570 r12=000000a50787e380 r13=0000000000000000  r14=0000000000000001 r15=000000a50787e390  iopl=0         nv ei pl nz na po nc  cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206  00000000`00000001 0000            add     byte ptr [rax],al ds:002b:0000dc4b`000003e2=??  resetting default scope    customer_crash_count:  1    default_bucket_id:  win8_driver_fault    bugcheck_str:  0x3b    process_name:  setuphost.exe    current_irql:  0    last_control_transfer:  fffff8026bfe9593 0000000000000001    stack_text:    ffffb001`63887a08 fffff802`6bfe9593 : 00000000`00001d58 fffff802`6c2fc62b 00000000`00000000 00000000`00000000 : 0x1  ffffb001`63887a10 00007ff9`fde26304 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!kisystemservicecopyend+0x13  000000a5`0787e188 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ff9`fde26304      followup_ip:   nt!kisystemservicecopyend+13  fffff802`6bfe9593 65ff0425382e0000 inc     dword ptr gs:[2e38h]    symbol_stack_index:  1    symbol_name:  nt!kisystemservicecopyend+13    followup_name:  machineowner    module_name: nt    image_name:  
    debug_flr_image_timestamp:  5a1fb46d    stack_command:  .cxr 0xffffb00163887000 ; kb    failure_bucket_id:  x64_0x3b_nt!kisystemservicecopyend+13    bucket_id:  x64_0x3b_nt!kisystemservicecopyend+13    followup: machineowner  ---------

please share minidumps better analysis of problem. instructions can found here:
http://answers.microsoft.com/en-us/windows/wiki...


Windows / Windows 10 / Performance & system failures



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