UNABLE TO SIGN INTO MY ACCOUNT - Microsoft Community


at start up, this  message.  if sign out rebooting...then start on again same message. if choose "dismiss" message saying given temporary profile. how fix this? account referring to? 

moved from: windows / windows 10 / desktop, start, & personalization / start menu

hi ricardo,

there several possible reasons why you're getting error message whenever sign computer. caused recent update or there changes in account. resolve concern, kindly answer questions below:

  • were there recent changes or updates installed prior issue occurring?
  • what account use sign computer? microsoft account or local user account?
  • which version , build of windows 10 installed on computer?

we forward response our queries.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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