Cant move mouse while holding down a key/ windows 10! - Microsoft Community

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i have problem when hold down key , mouse doesn't respond, have tried go pointers on click pad settings reason not have palm check thing. mouse settings little different ones have seen in videos, please asap !!

***post moved moderator appropriate forum category.***   

hello sophie,

there several factors may cause issue. better isolate problem, suggest answer following questions:   

  • what key pressing when mouse becomes unresponsive?
  • which windows 10 version , build is installed on device?
  • what device make , model?
  • how connect mouse device? (usb, or wireless)

in meantime, suggest run microsoft easy fix solutions going link , choose find , fix problems devices , hardware. you can visit support website additional reference:

mouse, touchpad, , keyboard problems in windows

looking forward response.



Windows / Windows 10 / Devices & drivers / PC



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