Sound simultaneously coming from headphones and speakers Windows 10 - Microsoft Community

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description of audio problem windows 10 hp laptop

when headphones plugged in, sound issues both headphones , laptop’s speaker. (when remove headphones ears, can still hear sound coming out speaker, if headphones not plugged in.) in short, laptop not recognise headphones; ‘half-recognises’ headphones because sound simultaneously comes headphones , speaker. laptop has 64 bit operating system. have tried rolling , updating realtek drivers, have installed windows updates, have run antivirus scans, , have searched tech forums answers.

 would appreciated. thank you.

hi,

for assist you, kindly provide information need below:

  • have checked if of windows updates have been installed successfully?
  • have checked if there new updates sound card?
  • have tried using other headphones see if makes difference?
  • when plug in headphones, notification have plugged in device?

regards.



Windows / Windows 10 / Devices & drivers / PC



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