Problem with my Audio Jack? - Microsoft Community

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recently, i've been having issues computer's audio jack. whenever turn on laptop while having earphones plugged in beforehand, work. moment unplug them , re-plug them in, fail work. don't receive notification says plugged in device audio jack.

hi, 

there lot of factors matter occur. 1 factor outdated drivers or hardware has issue. however, need make sure case. isolate matter, have questions you: 

  1. were there changes made before issue occurred? 

  2. have tried using other earphones? 

  3. does issue happening on other devices? 

  4. what troubleshooting steps have done far? 

we recommend run "troubleshooter" and check if there changes. run troubleshooter, follow these steps: 

  1. on search bar, type troubleshooting and hit enter. 

  2. choose hardware , sound. 

  3. run following troubleshooter: 

    1. playing audio. 

    2. hardware , devices. 

update on how goes. 

regards.



Windows / Windows 10 / Devices & drivers / PC



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