Face-recognition not working after Windows update - Microsoft Community

-

i have new hp envy notebook, , ever since microsoft has done updates in late november , week, several things have not been working properly.

1. face recognition not working @ all.

2. although settings set differently, after 5 minutes of inactivity, asks password screen.

3. cannot play games used play online. not open apps. (i've reinstalled them, too.)

4. teleconferences husband's als specialist. monday, camera working test call. yesterday, computer did update. today, camera wasn't working on end teleconference husband's specialist not see him during "visit". this, above else, cannot happen again.

i frustrated because have never had problems these before of laptops. use laptop work (teacher) , long distant communication husband's specialist. can done correct this?

[original title: face-recognition not working after windows update]

hi sonja,

the windows 10 hello sign-in , face recognition concern quite known issue among many users , our system engineers working update resolve this. initially, advisable check if updates waiting pending restart. if so, please restart windows.

if won't result positive outcome, experiencing known issue in fall creators (1709) update affecting small number of devices. check if windows version, type winver , select first result. in meantime, can use pin or password sign in. once fix installed via windows update, face authentication should work again.

about camera issue, may errors in using camera app due outdated webcam driver or third-party software blocking app start. in order resolve this, highly recommend following procedures provided on article: windows can't find or start camera. walk through methods of rectifying errors may happen when using or starting camera app in windows 10.

let know if have additional questions.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



Comments

Post a Comment

Popular posts from this blog

Error 0x80180018 when trying to add a second work account on Windows - Microsoft Community

-
Image
hello, different users have 2 office365 business accounts 2 different tenants , experiencing technical issues when trying add second work account on windows 10. no matters order start adding accounts (tenanta , tenantb, , same applies vice versa), encounter error 0x80180018 when adding second work account. googling found on azure ad documentation following description: 0x80180018 "iderrormdmlicenseerror", // menroll_e_userlicense there error license. can try again or contact system administrator error code {0}. but can't match problem encountered because first work account added on win10. both licenses have business premium license assigned on 2 different office365 tenants. the information provided not clear about. says error has been encountered, try again, no matters how many times try same error no further information. i highly appreciate if can give further details how achieve adding 2 work
Read more

How to sync (or sign-in) to Windows 10 properly? - Microsoft Community

-
hello, so bought new laptop came windows 10 pre-installed. when unpacking, store clerk created dummy local account used when starting first time - make process faster syncing microsoft account, can sync later - said. anyway, done , welcomed desktop. synced microsoft account , went in. synced right away - down wallpapers , themes - save 1 thing; the account name. it still using dummy local account name, despite picture has changed account picture. clicked 'sign in microsoft account instead', , process failed in end. said "[my e-mail account] here already. user in device uses microsoft account, can't add here" i tried removing e-mail & app account under 'e-mail & app account' tab , when tried again, still didn't work. please, want name here. oh, , don't know topic should fall - there's no 'sync' specifically, pick 1 think closest. sorry in advance.
Read more

Cannot connect to RDS 2012R2 session through RDWeb Gateway using - Microsoft Community

-
obvious: when connecting 2012r2 rds session collection through rdweb gateway using windows 10 generic connection error thrown. steps reproduce windows 10: connect rdweb public gateway address on https outside of network internet explorer (also tried edge, chrome, firefox) authenticate domain\credential , password successfully select session collection connect to observe generic connection error caveats: external connections through rdweb gateway windows 7x , 8x microsoft rd client on android successful. internal connections through rdweb gateway windows 10 successful. specific events client "microsoft-windows-terminalservices-clientactivexcore" event logs: (identifying information changed) component name:caaclientadapter, :: 'm_sphelper->readcreds failed' in caaclientadapter::createtunnel @ 380 err=[0xffffffff], error code:0xffffffff component name:caahttpclienttunnel, :: 'workspace id obtained, not smell guid (br
Read more