High Definition Audio Devices-Yellow Exclamation Point - Microsoft Community

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in device manager, under "sound, video & game controllers" there 2 different items listed. first 1 listed has yellow exclamation point before name, "high definition audio device". have updated driver exclamation point still there. right-clicking on properties shows message: "this device cannot start (code 10), requested operation unsuccessful."  events information:  "device hdaudio\func_01&ven_8086&dev_2807&subsys_10280622&rev_1000\4&39679b84&0&0001 requires further installation."

the other item under "sound, video & game controllers" "realtec audio".  right-clicking on properties shows message: "this device working properly". events information shows 2 entries, both date of 8/10/2017:  

driver management has concluded process add service intcazaudaddservice device instance id hdaudio\func_01&ven_10ec&dev_0662&subsys_10280622&rev_1003\4&32774e71&0&0201 following status: 0.

driver management concluded process install driver hdxsgma4.inf_amd64_034f53eb9221809f\hdxsgma4.inf device instance id hdaudio\func_01&ven_10ec&dev_0662&subsys_10280622&rev_1003\4&32774e71&0&0201 following status: 0x0.

my question: sound computer seems normal.  is realtec audio sound, video & game controller needed?  if so, should uninstall high definition audio device?  sure appreciate advice on this.

 

hi again molly, well, if device working fine, wouldn't make cause concern. best, andre windows insider mvp mvp-windows , devices http://twitter.com/adacosta


Windows / Windows 10 / Devices & drivers / PC



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