Headset Mics not detected - Microsoft Community

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whenever plug in headset prompt comes asking type of device have plugged in, have tried headset , mic.  i have tried multiple headsets. plug them audio jack , sound comes through whenever try record attached mic laptops internal mic records instead of 1 on attached headset. have gone settings try , change mic pics audio, yet when option computers internal mic. why there no option mic on headset have plugged in?

hi zach,


issue may have been caused outdated driver.

assist better, kindly provide more details answering following questions:

  • when did start encountering issue?
  • have made changes computer prior issue?
  • is headset detected under device manager?

meanwhile, resolve concern, suggest run hardware , devices troubleshooter. this, follow these steps:

  1. on start menu, type troubleshooting, , hit enter.
  2. on left pane, click view all.
  3. select , run hardware , devices troubleshooter.

updating audio jack driver can help. update driver in windows 10, refer article.

should need further assistance, feel free us.



Windows / Windows 10 / Devices & drivers / PC



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