windows went through automatic update few days ago. cannot play youtube/ amazone prime video. have been in contact twice microsoft support , had windows re-installed , new grafic driver installed. no improvement. after each attempt able play few videos either stops or goes in slow frame frame mode. if have had similar problem , found solution please help!
web browser using, happen in chrome, firefox or edge?
updates flash player in microsoft edge handled through windows update. so, first thing recommend check windows update updates flash.
open start > settings > update & security > windows update > check updates.
download important updates might available.
restart, try loading web page again.
in edge, click more actions menu in top right hand corner represented 3 dots.
click settings > advanced settings toggle on use adobe flash player - if on - toggle off, restart edge toggle on again.
when visit web page requires flash player, make sure in address bar puzzle icon. click , should offer option load flash once or always.
if not work, try resetting or repair edge:
https://www.groovypost.com/howto/reset-repair-m...
Windows / Windows 10 / Performance & system failures
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