EPSON STYLUS PHOTO RX680 4 in 1 Scanner Issues - Microsoft Community

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as of 5 jul 2017 able scan on epson 4 in 1 printer.  after date scanner portion of 4 in 1 printer stopped scanning? tried options.  removing affected hardware/software.  shutting down , re-installing epson software epson website.  powering hardware , re-installing software.  still results same.  in troubleshooting popup recommends test compatibility, no selections given windows 10 64 bite os offered?  because software removed , re-installed there no selections try , use existing or prior versions working @ 1 point in time?

epson software provide on website dated 2008 , 9 years old.  epson 4 in 1 purchased in 2014 , 3 years young.

here versions of software provided on thier website:

https://epson.com/support/printers/all-in-ones/epson-stylus-series/epson-stylus-photo-rx680/s/spt_c11c686201

scanner driver & epson scan utility:

epson 12580.exe (11.44 mb) v3.20a

printer driver:

epson 15183.exe (12.94 mb) v6.55

anyone else incurring these issues particular product please reply in direr need of resolution. same problem happened in 2016 , did fix didn't write down had done make work?  bad!  however, told epson techy problem 4-1 in need of repair , that's why wasn't working, guess wanted me purchase new piece of hardware , not address issue having product!

thanks

john j. rynkiewicz

as you've discovered, epson doesn't support model on windows 10. recent driver model issued on 2/7/2013.

when hardware manufacturer stops supporting product on windows, it's matter of time before stops working properly, or may stop working altogether.

lack of support means epson hasn't tested device on windows 10, doesn't know sure whether work properly, , isn't updating driver keep changes in windows 10. epson can these things - they're out of microsoft's hands.

what's confusing people unsupported device can run long time windows changes, until windows changes enough manufacturer's lack of support starts matter. happens after update windows, why see posts along lines of "update x wrecked computer..." it's not update did damage; it's hardware manufacturer's lack of support.

that doesn't mean rx680 done for. if haven't already, try installing recent driver in compatibility mode. may enough 4-in-1 going while longer, @ least.

failing that, post question in community forum deals epson printers. don't think epson sponsors own forum, might try epson printer forum or ifixit forum or else might find web search. fwiw here epson support don't pin lot of hope on that.



Windows / Windows 10 / Devices & drivers / PC



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