No login prompt and shift restart does not work - Microsoft Community

hello, 

as wrote in subject, stuck @ login screen , cannot log in because there no login or password prompt. 

when turn pc on login picture, press key , page without login prompt, without login avatar , name, have internet, ease of access , power icons. 

i have tried boot safe mode pressing shift , restart @ same time doesn't work and  computer reboots normal restart. worked,  once, writing post , boot safe mode, did. 

it allowed me log in when tried change password user account settings wouldn't load.

also chose boot safe mode networking there no network nor network connection in networking settings, internet controler (or device) not there. 

now have restarted idiot , can't safe boot again i'm stuck. 

also when hit restart says 'restarting', when shift restart says 'please wait' couple of seconds restarts anyway. 

what should try if troubleshooting options , manage reboot safe mode, , should if can't , stay stuck @ login screen? 

i need help. 

edit : tried few things, upon suceedingly booting safe mode (which occured after awful lot of tries) :

i went services (control panel>administrative tools>services) , credential manager, right click, properties, startup type: automatic, apply, pressed start (in same window, under service status) , ok. restarted, nothing had changed, still no password prompt @ sign page.

i tried change password or more remove conventional way wouldn't work, tried this;

i opened command prompt, typed netplwiz, pressed ctrl+alt+del sent me sign screen of windows 10 except change password there. typed current password, left empty in 'new password' spaces , voilà, password removed.

so went msconfig disable safe mode @ boot, restarted computer, , i'm crying.

now, went computer boots, no sign screen or anything, instead, have black screen couple of seconds, can see cursor, , then, i'm sign screen without password prompt, @ beginning.

what do ?

moved from: [ windows / windows 8.1 / performance & system failures ]

hi,

see if assists repair options.

you can use power button restart computer 3 times. start windows recovery environment.

"how access advanced startup options in windows 8 or 8.1"

http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm

"how boot advanced startup options in windows 8 , 8.1"

http://www.eightforums.com/tutorials/4935-startup-options-menu-boot-windows-8-a.html

there detailed information here too.

http://www.eightforums.com/tutorials/2843-automatic-repair-run-windows-8-a.html

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and please read this method:

"how boot "system recovery options" in windows 8 , 8.1"

http://www.eightforums.com/tutorials/2269-system-recovery-options-boot-windows-8-a.html

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if need media refresh and/or reinstall, read information.

you can contact laptop/computer manufacturer , order recovery media them small cost.

you can download , create own windows 8.1 installation media reinstall operating system with..

"create installation media windows 8.1"

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

a similar tutorial may assist you

"create installation media windows 8.1"

http://winsupersite.com/windows-8/create-installation-media-windows-81

in first screen of simple wizard, need choose following:

language. english – en-us if you're in united states.

edition. windows 8.1 (core), windows 8.1 n, windows 8.1 pro, windows 8.1 pro n, or windows 8.1 single language.

architecture. 64-bit (x64 ) or 32-bit (x86).

_______________________________________

"how create bootable usb or dvd windows 8 or 8.1 iso"

http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html

   warning

this not work install windows 8 or 8.1 uefi. that, see tutorial below instead.

uefi bootable usb flash drive - create in windows

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with windows 8/8.1 product key on preinstalled operating systems (hp, acer, etc) embedded in bios in motherboard, lost and/or worn c.o.a. sticker problem no more.

when reinstall pick product key , activate system automatically.

if not, follow these steps:

"how activate windows 8 , 8.1 phone"

http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html

"get activation errors"

http://windows.microsoft.com/en-us/windows-8/activation-errors

"how activate microsoft product using microsoft product activation center"

http://support.microsoft.com/kb/950929/en-us

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this information may interest if wish to keep record of it:

"windows 10 embedded product key tool"

https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/

"we’re proud introduce immediate release of our newest utility windows users: neosmart technologies embedded product key tool. designed users of windows 7, windows 8, , windows 10, our embedded product key tool retrieve , display windows setup product key embedded in bios or efi, allowing store safe-keeping or use reinstall windows official windows setup image."

cheers.

Windows / Windows 10 / Performance & system failures / PC