BSOD- ntoskrnl.exe windows 10 - Microsoft Community

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hello, laptop receiving random bsod's . have ran windows memory diagnostic no errors, , did /sfc scannow check without problems. latest dump file's info this:

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crash time:     10/5/2017 5:24:50 pm

dump file:      100517-30828-01.dmpbug check string:       irql_not_less_or_equal

bug check code:     0x0000000aparameter 1:     ffffdb02`6252c058

parameter 2:     00000000`000000ff

parameter 3:     00000000`00000000

parameter 4:     fffff802`3d405ecf

caused driver :    ntoskrnl.execaused address:     ntoskrnl.exe+16c580

file description:     nt kernel & system

product name:    microsoft® windows® operating system

company:     microsoft corporation 

file version:    10.0.10240.16384 (th1.150709-1700)

processor:     x64

crash address:  ntoskrnl.exe+16c580

stack address 1: 
stack address 2: 
stack address 3: 
computer name:

full path:     c:\windows\minidump\100517-30828-01.dmp  

processors count:   4

major version:    15

minor version:     15063

dump file size:  211,710

dump file time: 10/5/2017 5:25:40 pm  

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  system:

processor: amd a8 amd radeon r5 graphis 2.20 ghz

manufacturer: dell

memory (ram): 6.00 gb

 

link dump file:  https://www.dropbox.com/s/v2x3c6uvnz9rzyy/100517-30828-01.zip?dl=0

 

  

hi bryce,

a stop error, know blue screen of death or bsod, error occurs when system experienced fatal system error, known system crash. state operating system reaches condition can no longer operate safely. initial troubleshooting step, check article ans follow guided steps in troubleshooting blue screen errors.

if issue persists after doing steps on above link, refer answer of auggy in thread , check if provided steps work well.

should need further assistance, feel free post query anytime.



Windows / Windows 10 / Performance & system failures / PC



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