Sound not working. - Microsoft Community

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hello,

after did factory reset on laptop sound stopped working because says audiodevice not conected. have never used audio device strange. after reading need type troubleshoot on search bar discovered not have function coming up. instead says there no search results. welcome.

hello karin,

there multiple reasons why experiencing issue. drivers audio enhancements. assist concern, can refer article , follow of troubleshooting steps in drop down.

about troubleshoot option on machine, try open manually check if available. here's how:

  1. right-click on windows/start icon.
  2. click-on control panel.
  3. change category small icons in view by option.
  4. then troubleshooting.

we wait response.

regards.



Windows / Windows 10 / Windows settings / PC



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