Remote desktop not working - Microsoft Community

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hello,

  rdc connect shutdown.  tried typical quick fixes , forums.  hope can me.


win10 pro, surface book, i7, here event log.  

log name:      application
source:        application error
date:          11/3/2017 6:59:11 pm
event id:      1000
task category: (100)
level:         error
keywords:      classic
user:          n/a
computer:      rsm-sean-lap2
description:
faulting application name: mstsc.exe, version: 10.0.16299.15, time stamp: 0x3a40081f
faulting module name: ntdll.dll, version: 10.0.16299.15, time stamp: 0x493793ea
exception code: 0xc0000409
fault offset: 0x0000000000090d5f
faulting process id: 0x92c
faulting application start time: 0x01d355106e30bcc8
faulting application path: c:\windows\system32\mstsc.exe
faulting module path: c:\windows\system32\ntdll.dll
report id: dfc580e8-6da3-4f0f-be94-8ec674977e68
faulting package full name: 
faulting package-relative application id: 
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="application error" />
    <eventid qualifiers="0">1000</eventid>
    <level>2</level>
    <task>100</task>
    <keywords>0x80000000000000</keywords>
    <timecreated systemtime="2017-11-04t01:59:11.466399100z" />
    <eventrecordid>2194</eventrecordid>
    <channel>application</channel>
    <computer>rsm-sean-lap2</computer>
    <security />
  </system>
  <eventdata>
    <data>mstsc.exe</data>
    <data>10.0.16299.15</data>
    <data>3a40081f</data>
    <data>ntdll.dll</data>
    <data>10.0.16299.15</data>
    <data>493793ea</data>
    <data>c0000409</data>
    <data>0000000000090d5f</data>
    <data>92c</data>
    <data>01d355106e30bcc8</data>
    <data>c:\windows\system32\mstsc.exe</data>
    <data>c:\windows\system32\ntdll.dll</data>
    <data>dfc580e8-6da3-4f0f-be94-8ec674977e68</data>
    <data>
    </data>
    <data>
    </data>
  </eventdata>
</event>

[moved from: windows / windows 10 / performance & system failures] 

additional information.

removed last windows security update: kb4043961

ran scan now

c:\windows\system32>dism.exe /online /cleanup-image /restorehealth

deployment image servicing , management tool
version: 10.0.16299.15

image version: 10.0.16299.15

[==========================100.0%==========================] restore operation completed successfully.
operation completed successfully.

c:\windows\system32>sfc /scannow

beginning system scan.  process take time.

beginning verification phase of system scan.
verification 100% complete.

windows resource protection did not find integrity violations.



Windows / Windows 10 / Network & internet



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