Fingerprint login not works after installing the Fall Creators Update - Microsoft Community

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i've installed fall creators update (windows 10 enterprise, ver. 1709, os build 16299.19) on dell vostro 5568 (i7, 16 gb ram, 240 gb ssd, 1tb hdd), , instead of fingerprint login method pin , password logins available. wanted reconfigure figerprint login method, deleting old data, after clicking on set up, entering pin, window freezed, fingerprint scanning step not appeared. before update, worked perfectly. have idea, problem? thank help!

hi,

might due driver incompatibilities. recommend performing a clean boot to start minimal set of drivers , startup programs. after performing clean boot check if can add fingerprint on device.

get if need further assistance.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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