Error connecting to a network - Microsoft Community

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my dell computer, came pre-installed windows 10, stopped connecting secured network earlier week. had been using network last couple of months, , can still connect on phone.  on computer, error message after entered username , password on network's log in page (on chrome). network connection status shows open, not connected. turned off firewall. switched computer on , off. none worked. full error message got on chrome says: "your connection not private. attackers might trying steal information xxxx.com.au (for example, passwords, messages, or credit cards). net::err_cert_weak_signature_algorithm".  it seems windows on computer has been blocking access particular network. computer still gets connected wifi hotspot mobile phone.

i talked microsoft technician , supervisor on phone hour, , not seem understand error message is, let alone how solve this, , denied support. still hopeful there expert out there knows how solve problem.

hi,

there several factors can contribute why computer no longer able connect network able use previously. caused recent update installed or browser settings got corrupted. resolve concern, kindly answer questions below:

  • since computer can still connect different wifi hotspot , internet access, confirm if have attempted use different browser access sign in page of secured network?
  • were there recent changes made or updates installed in computer prior issue occurring?
  • which version , build of windows 10 have installed in computer?

we forward response our queries.



Windows / Windows 10 / Network & internet / PC



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