windows 10 pro update - Microsoft Community

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recent update failed @ 74% after 3 reboots, purple screen stated previous version being restored. has been running several days.any suggestion, cannot system.have repair disc. shows. c:\ recovery , boot files only. data , programs on e:/ drive.now want recover previous version. (tried repair disc - failed).

moved from: windows / windows 10 / windows update, recovery, & backup

hi,

there different factors can contribute why windows 10 computer not able complete update successfully. caused recent update or system files got corrupted. resolve concern, kindly answer questions below:

  • were there recent changes made or updates installed prior issue occurring?
  • what troubleshooting steps have attempted?
  • which version , build of windows 10 installed on computer?

we forward response our queries.



Windows / Windows 10 / Performance & system failures



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