greetings,
i inserted sd card (memory stick pro-hg duo) sd card reader slot on new dell inspiron 15 5000 series laptop windows 10. i thought automatically read nothing happens. memory stick 1 use in old sony cyber-shot dsc-wx5 camera. also, tired connecting camera laptop using hdmi cable.
what have laptop recognize or import photos? thanks suggestions.
hi,
we may need further investigation identify issue , cause. please provide following information:
- have tried inserting or connecting other sd cards?
- are getting error messages when trying insert sd card, or when trying connect camera? if so, please send screenshot.
- are getting error messages in device manager? please send screenshot.
in meantime, suggest run hardware , devices troubleshooter scan computer, identify problem, , attempt fix issue automatically. may refer steps below:
- press windows key + r , type control panel.
- type troubleshooting in search bar , click on troubleshooting.
- click on hardware , devices.
- follow steps wizard run troubleshooter.
let know how turns out.
Windows / Windows 10 / Devices & drivers / PC
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