SD card inserted into PC doesn't do anything - Microsoft Community

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greetings,

i inserted sd card (memory stick pro-hg duo) sd card reader slot on new dell inspiron 15 5000 series laptop windows 10.  i thought automatically read nothing happens.  memory stick 1 use in old sony cyber-shot dsc-wx5 camera.  also, tired connecting camera laptop using hdmi cable.     

what have laptop recognize or import photos?   thanks suggestions.

hi,

we may need further investigation identify issue , cause. please provide following information:

  • have tried inserting or connecting other sd cards?
  • are getting error messages when trying insert sd card, or when trying connect camera? if so, please send screenshot.
  • are getting error messages in device manager? please send screenshot.

in meantime, suggest run hardware , devices troubleshooter scan computer, identify problem, , attempt fix issue automatically. may refer steps below:

  1. press windows key + r , type control panel.
  2. type troubleshooting in search bar , click on troubleshooting.
  3. click on hardware , devices.
  4. follow steps wizard run troubleshooter.

let know how turns out.



Windows / Windows 10 / Devices & drivers / PC



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