Microsoft Designer Keyboard stops functioning properly after - Microsoft Community

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microsoft designer keyboard stops functioning after july/august cumulative updates...

turning widespread issue, answers ms far copy/paste -- please escalate 1 guys. july/august cumulative update changes driver designer keyboard uses , breaks it. users update press volume key disconnects/characters queue until 15 pressed, none of media/special keys work anymore. keyboard shows standard hid keyboard , not designer keyboard -- explains why functionality broken.

temporary workaround, keyboard inf posted if has keyboard doesn't have updates yet...

edit; here 3 separate threads multiple users (and multiple replies) same issue. 

https://answers.microsoft.com/en-us/surface/forum/surfaccesso-surfkeyboard/microsoft-designer-keyboard-special-keys-not/40e50686-81f8-4e50-b41b-8da6573c606e?

https://h30434.www3.hp.com/t5/notebook-wireless-and-networking/ms-designer-bluetooth-keyboard-volume-bright-keys-not/td-p/6219149

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/microsoft-designer-keyboard-issues-on-windows-10/64b45256-8675-4f78-9285-7538f44ef399?rtaction=1503638740000

thank information have provided. assist further, suggest uninstall , reinstall keyboard drivers. if issue still persists, kindly submit feedback can determine , check feature suggestions or issues found product.


your feedback helps shape windows. we encourage submit issue using feedback hub. can either vote on existing submission or submit new issue. when submit feedback item gather additional details , information issue determine what’s causing , address it. feedback items regularly receive microsoft responses on submissions in feedback app can see doing feedback. please revisit see status of feedback items.


for more information on feedback hub, see our support article and youtube video.

in order submit new feedback, please follow these steps:

  1. on windows 10 device, search “feedback hub” in cortana search, launch app.
  2. navigate to feedback in left menu, press + add new feedback.
  3. select the problem, , share details think relevant, , choose appropriate category , subcategory.
  4. important: if possible, reproduce problem(s) after clicking begin monitoring (or start capture) near end of form; stop monitoring when you’re done.
  5. once you’ve completed form , monitoring, click submit.
  6. click continue using feedback hub.
  7. click my feedback at top, find item submitted (it may take while appear).
  8. open item submitted, click share.
  9. click copy link, paste link here in response (it like https://aka.ms/ link>).

let know if need further assistance.



Windows / Windows 10 / Devices & drivers / PC



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