loosing cursor in Windows 10 - Microsoft Community

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i have dell inspiron 5555 computer.  i have windows 10 on device updates current.  i repeatedly lose cursor , touchpad mouse not work.

this recurring problem , apparent way resolve use touchscreen shut down or hard shut down using power button.  

i have spoken different support staff , had me uninstall , reinstall hid compliant mouse using device manager , restarting system.  this has not resolved problem.

i don't know if dell or microsoft problem appreciate suggestions re how prevent problem.

hi anita,

in order assist touchpad mouse issues in computer, suggest refer link. can check if there hardware issues updating device driver using windows update:

mouse, touchpad, , keyboard problems in windows.

let know if need further assistance.

regards.



Windows / Windows 10 / Devices & drivers / PC



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