Offline printer - Microsoft Community

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printer shows offline when go settings , printers.  it hp printer , printer app shows online in windows 10 settings screen shows off line.  how put printer on line in settings screen?  it wireless.

***post moved moderator appropriate forum category.***

hello mary,


when printer having issues communicating computer, show "offline". may need check if printer turned on, or if it's connected same wi-fi network pc. uninstalling , reinstalling printer driver may able fix this. that, select remove device printers , scanners, reinstall printer.

more information regard fixing printer issues, see fix printer problems.

let know if require further assistance.


Windows / Windows 10 / Devices & drivers / PC



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