fingerprint scanner set-up not working - Microsoft Community

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fingerprint scanner set-up not working on 2 new windows 10 lenovo laptops; 25 minutes of touching , raising finger accomplished nothing.  program gave no guidance, suggestions, indications of else needed or adjustments required or feedback of kind @ point.  how rectify - setup part of windows procedures upon first setting  new laptops.  

any ideas on how best proceed?  

moved from: windows / windows 10 / security & privacy

if touching , lifting doing wrong.  slide finger across sensor.

that works on lenovo edge e560 , e530.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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