" we can not sign in your account " - Microsoft Community

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dear 

i have bought new surface few days ago

every time open window, showed screen " can not sign in account "

and not work this

i did follow steps @ page, did not work

what should do? or need return surface ?

hello,

see if fix helps you:

https://www.kapilarya.com/fix-we-cant-sign-into-your-account-in-windows-10

let know if helps!



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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