Need Help opening up my External Hard Drive - not visible to my new - Microsoft Community

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my file history stored from  windows 7 onto external hard drive, , have windows 10 on new desktop computer, , computer "not" recognize e. h. d. 

it usb connected. 

hi john,

for narrow down concern, have tried connecting other external hard drive? if yes, tells result.

to check common issues, , make sure new device or hardware attached computer installed correctly, suggest try hardware , devices troubleshooter. this, follow steps below:

  1. click windows logo.
  2. type troubleshoot.
  3. under find , fix other problems, select hardware , devices.
  4. hit run troubleshooter.

we appreciate if , provide feedback.



Windows / Windows 10 / Devices & drivers / PC



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