Laptop started using Microsoft Basic Display Adapter and not my Intel - Microsoft Community


-whenever open dxdiag, under display shows microsoft basic display adapter. under render tab, shows nvidia gtx 960m.

-whenever open games, won't use nvidia gpu ( have tried setting nvidia control panel o high performance , manually added games list).

-whenever open device manager -> display drivers, shows 1) microsoft basic display adapter , 2) nvidia gtx 960m (it not show intel driver)

-i have tried reinsalling drivers

-i have tries troubleshooting drivers

please help.

has nvidia drivers surely?

remove device in device manager , scan hardware changes.



Windows / Windows 10 / Devices & drivers / PC



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