I have a Windows 10 HP laptop, my at&t bluetooth headphones - Microsoft Community


i got headphones recently, at&t  bluetooth 2.1 headphones. have tried says still confused, please help! don't want have pay new pair! (they work fine asus zenpad 8)

***post moved moderator appropriate forum category.***

hi blanca,

there various factors why bluetooth headphones may not work. can due outdated drivers or corruptions. isolate issue, we'd gather more information:

  • have made recent changes before issue occurred?
  • did error messages when tried connect bluetooth headphones in laptop?
  • have tried updating drivers?
  • have tried connecting bluetooth headphones , checked if issue still persist?

we're looking forward response.



Windows / Windows 10 / Devices & drivers / PC



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