forgot laptop password - Microsoft Community

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have laptop, , pc, both running windows 10.  i have not used laptop in quite while, , have forgotten password. have reset password microsoft account.  how can reset laptop password, without losing stored on it?

hi darcy,

if forgot microsoft account password, can reset it, or recover account through microsoft account recovery. reset microsoft account password, kindly refer article. may go through password reset clicking here.

if unable reset password, need under-go account recovery. click here.

should encounter further issues, feel free us.



Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC



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